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Fresher / Customer Care Executive Jobs in Kolkata – ₹1.75-2.5 Lacs P.A. – Cyitechsearch Hiring Now

Job Overview – Cyitechsearch Recruitment 2025
Fresher / Customer Care Executive Jobs in Kolkata, Chandigarh & Jaipur – Cyitechsearch Hiring Now




Detailed Information

Cyitechsearch is hiring Freshers & Experienced candidates for Customer Care Executive, Call Center, Telecaller, and BPO jobs in Kolkata, Chandigarh, and Jaipur.
If you have good communication skills in English and Hindi, basic computer knowledge, and want to work in a full-time customer support role, this is your chance to start your career in the BPO industry.

Job Overview

  • Designation: Customer Care Executive / Call Center / Telecaller / BPO
  • Company: Cyitechsearch
  • Job Location: Kolkata, Chandigarh, Jaipur
  • Industry: BPM / BPO – Voice & Blended Process
  • Employment Type: Full-Time, Permanent
  • Experience Required: 0–2 years (Freshers Welcome)

Job Responsibilities

  • Answer incoming customer calls and handle outbound calls professionally
  • Resolve customer queries and provide accurate information
  • Maintain customer interaction records in CRM or Excel
  • Ensure a high level of customer satisfaction
  • Coordinate with the team for smooth operations

Required Skills

  • Communication Skills:
    • Fluent in English and Hindi (local language is a plus)
    • Clear and confident speaking tone
  • Technical Skills:
    • Basic computer knowledge (Typing speed 25–30 WPM)
    • MS Excel & basic MS Office skills
    • Ability to use CRM software or chat tools
  • Customer Handling Skills:
    • Good listening ability & problem-solving approach
    • Patience while dealing with customer concerns
    • Ability to explain solutions clearly
  • Personality Traits:
    • Positive attitude and team spirit
    • Willingness to work in voice or blended process
    • Flexibility for rotational shifts if required

Eligibility Criteria

  • Education: 12th Pass or Any Graduate (No Graduation Required)
  • Languages Required: English & Hindi or Local Language
  • Technical Skills:
    • Basic computer skills (Typing speed, MS Excel knowledge)
    • Ability to handle customer queries efficiently
  • Other Requirements:
    • Immediate joiners preferred
    • Good listening & problem-solving skills

Salary

💰 Salary Range: ₹1.75 LPA – ₹2.5 LPA (Based on skills & experience)
✅ Job stability with full-time permanent role
✅ Professional work environment & growth opportunities
✅ Flexible for freshers and experienced professionals Experienced: ₹17,500 CTC (₹15,400 in-hand)

How to apply

  • Click the "Apply Now" Button
    • Start your application by click here [Apply Now]
  • Prepare Your Documents
    • Keep your updated resume, Certificate, and ID proof ready for verification.
  • Stay Connected
    • Monitor your phone and email for further communication regarding interview details and next steps.

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